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Make sure to enter the name of the bank account where you would like QuickBooks to deposit the transaction. Let's change the Deposited To account from Undeposited account. The first thing we'll have to do is deposit the transactions from undeposited funds to your bank account. It's created by QuickBooks to hold funds until you are ready to deposit them in the right bank. I see you're unable to use the check since the refund is coming from undeposited funds. What we'll have to do is create a credit memo then write the refund check.

We don't need to use Payments to attach the check to the credit memos. Let me share some information on how we can record the credit card refunds in QuickBooks for Mac. It's a big help that you've provided enough details of your concern. I'm glad to have you here and help you out with your query. , but that shows things that clearly don't apply to QuickBooks Desktop for Mac. If I try to use "Payments" and apply the existing credits, the "Payment" disappears after I save it. I can't use the check feature because the refund is coming from undeposited funds (my Stripe account), not from PayPal or my bank account. So now what? How do I properly record that in QB for Mac? So instead of Stripe's withdrawing that refund from my bank account, they simply deduct it from the next payout. I use "Record Deposits" and select all the payments Stripe has deposited, and I enter the adjusted deposit amount so the difference is categorized for merchant fees.īecause I have Stripe deposit payouts only once a week, I usually a large enough balance to cover the rare refunds.Every Friday, Stripe deposits the latest payments (minus a couple days) into my bank account.I use "Create Sales Receipt" to enter the sale information and "Group with undeposited funds.".Customer pays for something on my site.That works fine for "check" payments like PayPal. So I had to use Payments to attach the "check" to the Credit Memos.

I'm having a horrible time recording refunds in QuickBooks for Mac.įirst, I learned that simply clicking the "create refund" to issue a "check" wasn't enough, because my Accounts Receivable was getting overloaded.